Privacy, made readable

How your info is used

When you submit a request or contact support, we use your information to respond, coordinate availability, and share the next steps you requested.

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Key points

  • We use your details to respond to requests and coordinate travel information.
  • We keep things limited to what’s needed for support and booking follow-up.
  • You can contact us for assistance or questions about your submission.

Information we collect

Based on what you share with us during request forms and support messages.

  • Contact details (such as name, email, and phone)
  • Trip or request details (such as preferred date and group size)
  • Messages you send to our support desk
  • Any accessibility or special notes you choose to include

How we use it

So you get a clear, reliable response.

  • To confirm availability and coordinate next steps
  • To answer questions you send to support
  • To communicate updates related to your request
  • To maintain basic service operations and quality checks

Sharing and protection

We limit sharing to what’s necessary to fulfill your request.

We may share relevant request details with service providers to help coordinate your experience. We aim to keep your information protected using reasonable safeguards.

Your choices

We respect your preferences.

If you no longer want to receive email updates related to your request, you can contact our support desk. We’ll assist you with your preference where applicable.

For privacy questions, reach out through the support desk page.